Privacy Policy

Effective Date: October 1, 2019

This Privacy Policy describes how United Way of Greater Cleveland (“UWGC,” “we,” “our,” “us”) may collect, use, or share information we receive about you when you visit and

Collection of Personal Information


We may obtain information that you provide directly to us on the Site, for example, when you make a donation, make a payment on an existing pledge, communicate with us, or otherwise interact with the Site. This information may include personal information, which is information that can be used to identify you individually.

Personal information we collect may include your:

  • First and last name
  • Postal address
  • Billing address
  • Email address
  • Phone number
  • Company affiliation
  • Job title and department
  • Tokenized payment card or other financial account information
  • Interests in the health and human services sector

If you submit to us someone else’s personal information (e.g. their contact information), you represent that you have the authorization to provide this information to us.


In addition to information you submit through the Site, we may also collect certain information using automated tools, such as cookies. “Cookies” are small data files stored by your web browser on your device. Cookies may allow a website to recognize a user’s device, record user preferences, track the pages a user clicks on while visiting the website, and identify the website visited immediately beforehand. Most web browsers accept cookies by default, but you may be able to adjust your browser settings to remove or reject cookies. Please note that blocking cookies may affect the availability and functionality of the Site and other websites. Also, disabling cookies may invalidate opt outs that use cookies to recognize devices that have opted out.

The types of information we collect automatically when you visit the Site may include IP addresses, device identifiers, browser characteristics, operating system details, language preferences, referring URLs, length of visits, anonymous traffic data, and pages viewed.

We may combine certain automatically-collected information with other information we obtain about you, which may include information we obtain from third parties.

We or third parties may collect personal information about your online activities over time and across different websites when you use the Site.


We may use certain third-party web analytics services, such Google Analytics, to help us understand and analyze how visitors use the Site and serve ads on our behalf across the Internet. We may use Google Analytics Advertising features such as demographics and interests reporting, and user segment analysis, impression reporting. We and third-party vendors may use first-party cookies or other first-party identifiers as well as third-party cookies or other third-party identifiers to measure your interests, detect your demographics, detect your location, and personalize content.

For more information on how Google Analytics uses data collected through the Site, visit: To opt out of Google Analytics cookies,

visit: and

To find out more about how third-party analytics services manage the privacy of information in conjunction with delivering ads online, and how to opt out of information collection by these networks, please visit: http://www.youradchoices.com, or

Please note that we do not control how third parties manage their opt-out processes.

Your web browser may have settings that allow you to transmit a “Do Not Track” signal when you visit various websites or use online services. Like many websites, the Site is not designed to respond to “Do Not Track” signals received from website browsers. To learn more about “Do Not Track” signals, visit


Third-party service providers or partners may share with us your personal information that you submit to them. For example, the following Site features may be facilitated through third parties that may share your personal information with us: using the career portal, donating money, and communicating with the United Way 211 HelpLink. When submitting information to a third party, you are subject to that third party’s terms of use and privacy policies. UWGC may combine information about you that we have with information we obtain from third parties.

Use of Personal Information

We may use personal information we collect through the Site:

  • To respond to your inquiries and send you information that you request;
  • To process your donations or event-related purchases/reservations;
  • For our business purposes, such as data analysis, audits, recordkeeping, developing new products or services, enhancing the Site, improving our services, identifying Site usage trends, optimizing your experience on the Site, and determining the effectiveness of our fundraising campaigns;
  • To comply with applicable laws, regulations, or legal process, as well as industry standards and our policies;
  • To prevent, investigate, identify, stop, or take any other action with regard to suspected or actual fraudulent or illegal activity, or any activity that violates our policies; or
  • For any other purpose, with your consent.

Sharring of Personal Information

We may share your personal information with our subsidiaries, affiliates, and business partners. To the extent we grant these parties access to your personal information, they will follow privacy practices no less protective than our practices, to the extent allowed by applicable law.

Additionally, we may share your personal information with third-party service providers assisting us in carrying out services to you such as the functionality of the Site. Third-party service providers are not meant to use personal information except as necessary to provide the relevant services to us.

In the event of a business transaction, such as if we sell or transfer all or a portion of our business or assets (e.g., further to a merger, reorganization, liquidation, or any other business transaction, including negotiations of such transactions), we reserve the right to disclose any information we obtain through the Site. You acknowledge that such transfers may occur and are permitted by and subject to this Privacy Policy.

Additionally, UWGC may disclose personal information when required by subpoena, search warrant, or other legal processes, or in response to activities that are unlawful or a violation of UWGC’s rules for use of the Site, or to protect and defend the rights or property of UWGC.


We take reasonable measures to protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. Nevertheless, transmission via the Internet and online digital storage are not completely secure and we cannot guarantee the security of your information collected through the Site.

Linked Websites

The Site may include links to websites that are owned and/or operated by third parties. This Privacy Policy does not apply to those websites, which may have their own privacy policies or notices that you should review to understand how they may use or disclose your personal information. UWGC is not responsible for the content or privacy practices of any linked websites that are operated by third parties. For example, the Site links to a Careers portal, which is operated and controlled by a third-party service provider. Any personal information you submit through the Careers portal is governed by the third-party service provider’s own privacy policy and terms and conditions.

The Site may also provide links to websites operated by UWGC, our affiliates, and our subsidiaries. Unless indicated otherwise, these websites are not governed by this Privacy Policy. For information on how these websites may collect, use, or disclose your personal information, we encourage you to review the privacy policies posted on the linked websites.

Information for Users Outside the United States

If you are visiting the Site from outside the United States, please be aware that information we obtain about you will be processed in the United States or in other jurisdictions. By using the Site you acknowledge and consent to the international transfer and processing of your personal information as described in this Privacy Policy. Please be aware that the data protection laws and regulations that apply to your personal information transferred to the United States or other countries may be different from the laws in your country of residence.


This Privacy Policy is subject to change at our discretion. We will indicate changes, including material changes, to the Privacy Policy by updating the “Effective Date” at the top of this page. Your continued use of this Site after any update to this Privacy Policy will constitute your acceptance of the changes.

Contact Information

Please direct comments or questions regarding this Privacy Policy via e-mail to

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